We would like to inform our valued customers that minor imperfections such as mild roughness or rusty spots on the sides or bottom of the pan are completely normal for cast iron cookware. These characteristics are not considered defects, as cast iron cannot have the flawless appearance of materials like steel. Rest assured, these minor imperfections do not affect the performance or quality of the cookware in any way.

Returns or exchanges are only applicable in cases of actual damage, such as cracks or breakage. Unfortunately, we do not offer exchanges or returns for issues related to model or size preferences.

In the rare event that you receive the wrong order or a damaged item, we will provide a 100% replacement. Kindly return the incorrect or damaged item via India Post only, and we will cover the shipping costs entirely. Please note that returns via other couriers are not permitted.