Shipping, Returns & Refund Policy
Shipping Policy
- Free Shipping on all orders above Rs 999 anywhere in India
- Orders below Rs 999 and Rs 999, shipping charges Rs 100 extra
- Third party courier ST or DTDC Courier service will be used
- After placing order, product delivery times are as below.
Tamil Nadu – 2-4 days
Other Southern States- 3-5 days
Noth India- 8 – 10 days
- Exchange or returns are applicable only in case of damage (like broken, cracks). In case of model issues, size issues, no exchange or replacements.
Product Disclaimer/Return/Replacement policy
- Size measurements and weights measurements mentioned are approximate. May have mild variations in cms or milligrams.
- Mild imperfections like mild roughness, rusty spots at the bottom or sides of the pan are absolutely normal. Cast iron cookware cannot be 100% perfect in looks like steel or other cookware. These will no way affect the performance or quality of the cookware. Hence returns and replacement for this reason will strictly not be entertained
- All the flat base cookware can be used on electric, induction, oven. Round bottom cookware will not be supported on electric or induction
- Cast iron cookware are not dishwasher safe
- Silicon grip which comes along with some products are not 100% heat resistant. They resist the heat to some extent to safeguard our hands. Always be cautious while using iron cookware when they are on stove
- Some products might have logo some may not. Depending on the logo engraving machine’s working conditions and time constraints, logos may or may not be present on my products. This doesn’t have any impact on product’s quality. So there is no need to worry about logo engraving
- Use the WhatsApp link incase of any clarifications and chat with me anytime before purchase. At your service 24*7 without any fixed working hours or any types of holidays